25 Tips for Evaluating (And Writing) Successful Technology Grant Proposals Now Available

on March 14, 2013
in Blog

This manual is written for grant evaluators in various issue areas trying to make sense of technology grant proposals they receive as well as non-profit grant writers trying to solicit support for their proposals. the ICT challenges and tips presented cut across issue areas and are valid for both the traditional ICT circumstance as well as the Web 2.0 world of social networking and mobile access. Having spent over a decade evaluating and supporting technical proposals as a Program Director and CIO at a large funder, I wrote this manual to share some tips and tricks I learned evaluating technology proposals and implementing ICT projects globally.

Find it and what others are saying about it, here

Jonathan Peizer is the Principal of Internaut Consulting supporting foundations, nonprofits, governments and socially responsible private sector initiatives. He is the former CIO/CTO and Director of the Open Society Institute’s Global Internet Program.

Read More

Technology Turnabout – The Nonprofit Haves and Philanthropic Have Nots

on February 1, 2010
in Blog

A funny thing happened on the way to implementing 21st century technology in the nonprofit sector. Nonprofits pulled well ahead of their philanthropic underwriters in the innovative use of technology to support their missions. In April 2010, the Nonprofit Technology Network (NTEN) will be hosting another of its ever expanding, content -rich conferences on nonprofit�s use of technology. The event is typically under-attended by foundation folks, although the original intent of the founders was that NTEN would spur technology innovation for philanthropies as well. By all accounts, the NTEN conference is a dynamic, inspiring and educational annual event. In sharp contrast, I was part of an effort some years ago by a variety of philanthropic personnel using technology in their respective program areas to spur more innovation in that space. The group was called the Innovation Funders Network (IFN). Having failed to get philanthropies on the NTEN bandwagon, the thinking was that more insular foundations needed a sandbox of their own in order to share ideas and develop technology innovation. IFN lasted only about three to four years (and two conferences) before disbanding for lack of interest and financial resources.

In fairness to the philanthropic sector, there is an extremely competent TAG group affiliated with the Council on Foundations whose membership primarily includes the administrative IT staff of medium and large foundations. The Council on Foundations undertook an effort last year to identify the priority issues facing philanthropy in the 21st century on a broader programmatic scope � an effort I was also a part of as a consultant. A paper was produced and is now being actively promoted to its membership, and more broadly to make philanthropies aware of the priority issues. What will come of the effort implementation-wise is a work in progress. However, it�s telling that the number one identified priority was the simple application of standard data fields and taxonomies to the grant application and reporting process. It�s a process similar to most foundations requesting input from grantees, but made highly unique and over-complicated because philanthropies in aggregate still spend millions if not tens of millions of dollars to develop their own unique grant tracking systems and processes.

Despite the downturn, many philanthropic institutions still have the money to spend on technology, and many are using it to benefit their back office processing. Too much money is not always a good thing however, when it spurs development of unique, traditional, one off solutions. There are a number of additional reasons to explain the dichotomy of resource-poor nonprofits making the most of cutting edge technologies to effectively support their program missions while philanthropies lag in this area:

� Ironically, an issue that has always been a challenge to nonprofits � high turnover and low salaries � is now an advantage in the area of technological innovation. Young people at the start of their careers continue to populate the nonprofit workspace. The difference now is that they were weaned on social networking technologies and ubiquitous, affordable consumer devices and it is a part of their communication DNA. By comparison, philanthropic staff tend to be one to three generations older and not as familiar/comfortable with the new technologies or their application.

� Behaviorally, the new technologies work for the nonprofit and against the traditional philanthropic organizational culture. It�s the nature of nonprofits to reach out, engage and network with their constituents and the current set of online technology tools are specifically designed for this purpose. By contrast, traditional philanthropy creates a firewall between itself and its grantee, limiting outreach and social networking with constituents.

� The affordability of current technology cannot be overemphasized. The historic barrier to nonprofit access of these tools was financial, both in terms of the tools and the trained personnel to use them. There now exists a ubiquity of useful web applications, from surveys to online solicitations � including specialty applications for nonprofits like advocacy and human rights. Nonprofits and philanthropies both like to think of themselves as unique, but the former has been far more inclined to use standardized affordable technology than its philanthropic counterparts who still have the resources and inclination to build unique solutions.

It is both inspiring and a healthy evolution of the sector that nonprofits now have the access, impetus and personnel to apply the new technology tools. What is distressing is that their philanthropic counterparts still lag behind in their understanding and use of these same tools. Philanthropy in the 21st century is being reshaped by online networked technologies and new types of philanthropic initiatives. witness the Iranian post-election crisis and Haiti relief. It�s incumbent for traditional philanthropy to get ahead of the technology curve if it doesn�t want to become a historic artifact of the 20th century.

For a list of nonprofit actors spurring technology use among nonprofits see:
eRiders.net – Mission Driven Technology Support for Non Governmental Organizations.
Idealware.org – For the latest review of said tools.
Netsquared.org challenges website sponsored by Techsoup featuring the latest cutting edge applications for the social sector and other similar challenges.
NTEN.org � Nonprofit Technology Conference and website.
Socialsourcecommon.org – A social network of nonprofit software tool users sharing their favorites.
TechSoup.org – The largest International distributor of software to the nonprofit sector.

Jonathan Peizer is the Principal of Internaut Consulting supporting foundations, nonprofits, governments and socially responsible private sector initiatives. He is the former CIO/CTO and Director of the Open Society Institute’s Global Internet Program.

Read More

A Baby Boomer’s Ever So Slightly Cynical Take on Social Networking Tools

on June 3, 2008
in Blog

I grew up with technology�. Well, sort of.

When I was in grade school the Texas instruments calculator was introduced. I played the video game pong in high school, and by the time I got to college I had an Atari 800 computer and was playing Pac Man. In those years, they were moving from punch cards to monitors on the college computer, and I got a summer job working on a state of the art IBM mini-computer, the latest rage. When I graduated university in the early 80�s they had managed to shrink computers yet farther from full sized refrigerators to those little port-a-fridges. That afforded me the opportunity to work on a groundbreaking �manual-process-to-PC�conversion project at the financial institution I was employed at using a state-of-the-art Apple III. I think I was one of four people that actually ever worked on this evolutionarily dead-end machine seemingly introduced as an afterthought as Apple was transitioning to the MAC. By the mid-80�s I had forgone weight training because lugging around my twenty pound �light� laptop made it unnecessary. And yes we had cell phones too, the problem was they were just as heavy as those laptops and airlines had weight limits after all� By the late 80�s I was working with networked PC�s and e-mail and by early 1995 my organization had its first fully blown web site. The point is I have worked with technology throughout my life and embraced it. What has surprised me as I get older and a totally new generation enters the workforce is the extent to which the current web 2.0/collaboration technology mirrors the characteristics of the generation it serves� and not my own.

I�d always thought technology to be a rather utilitarian and unbiased animal for those of us willing to embrace new gadgets and applications as they came along. My epiphany has been that rather than being the generic digital �hammer and screwdriver� I�d always imagined it to be, new technology adapts to the generation it serves. On the other hand older generations must adapt to the technology serving the new generations need�s. I�ve also learned you have to be a certain age to appreciate this truth.

My dirty little secret is that as a self -defined lifelong technologist, comfortable with testing the newest thing — I find myself either less interested in some of the new technologies. I also use them quite differently than younger colleagues because of the characteristics of my generation that are different from theirs. I imagine I am not the only one in my age group with a general comfort with technology who feels this way � I think most of us stay in the closet about it because it�s not cool to be less than euphoric about the latest Web 2.0/3.0 trend .

As a not-yet-so-ossified Don Quixote tilting at my PC let me out myself. I was alive during the Kennedy assassination — the first one, although admittedly less conscious of my surroundings than I was my rattle. That makes me a late baby-boomer; Not quite ready for the old age home — or even old enough yet to paraphrase Bill Clinton�s line on his 50th birthday about seeing more yesterdays than he would tomorrows. This makes the fact that I am seeing this difference in generational use of technology in my early middle age all the more amazing and disconcerting to me.

It turns out that if one self-identifies with Al Franken�s �Me� generation — the one that didn�t trust anyone over 30, questioned everything, was far more privacy conscious than collaborative and more likely to define ourselves by the hierarchy we belonged to and what we did in it than what we liked to do as people � Well, then I am afraid, like me, you are far more likely to have difficulty embracing technology tools defined by a generation that loves to collaborate, dislikes hierarchical entities of any sort and seemingly is so trusting of others that it is willing to abandon any semblance of privacy for the benefit of bearing all online to friends, perfect strangers, potential employers, web-surfing maniacs, etc�

As one of the many failed presidents of my generation once said, �Let me make this perfectly clear�: I am not dissing the technology. It�s extremely useful to the generation it was defined for as well as for my own. The difference is we older technology users have a harder time adapting it to meet our needs because of the way we were nurtured. We tend to be far more utilitarian about deploying it to fill a niche need than we are integrating it as part of our lives like some sort of borg extension of our collaborative abilities.

Twitter: For those of us who grew up on the doctrine of �plausible deniability� the coolness of Twitter escapes me. Why would I abandon all pretense of privacy to let everyone know where I was for 24/7 excepting the occasional potty break escapes me, (fortunately at least there are now drugs that both ensure regularity and these few moments of privacy). Twitter innocently asks the question �What are you doing?� My instinctive answer is somewhere between �None of your business and who wants to know?� In my defense, its reciprocal � I also don�t want to know what everyone I know is doing either. Now it�s true you can filter twitter � but that creates the same problem that ATT encountered when it introduced the failed video phone in the early 60�s. It turns out that if you turn off you are being impolite, or worse, all too mysterious. �Why can�t he be twittered? Not burying bodies in the Jersey Marshes again is he? What a nut, no really, what a nut! And he knows my every move.�

When is twitter useful to my generation? As a targeted tracker for targeted people when logistically staying in touch for particular situations is an imperative. So help me though, nobody I know is ever going to know when I am visiting the mall�.

MySpace: Even the name is antithetical to how my generation operates. The last thing I would think of doing is putting MY space on public exhibit.

Blogging: At last they�ve married the intimacy and inanity of keeping a personal diary with the complete lack of privacy that being online affords. I have tried blogging numerous times and have never kept up with it consistently. While not often accused of humility I am equally as incapable of the narcissistic intensity required to share my stream of consciousness on an ongoing basis with anyone that will listen. Perhaps if I were boarded up for multiple years in an attic hiding from Nazis I could manage the strength of character to do it, but that�s about what it would take. On the plus side I see the benefit of the millions of dollars saved in Ritalin, and psychiatrist fees that venting online affords some. Prospective employers are also afforded the option of avoiding significant mental health insurance costs and hiring mistakes costs by screening out the next Charles Manson in their midst � although in MySpace�s defense, its richness of features is far better at holistically defining a well-rounded sociopath.

When is blogging useful to my generation? For occasional short posts about targeted issues and entities we want connected associated to know about �and- when collecting ones thoughts to craft a longer more thoughtful article that actually follows some rules of grammar and spelling is not an option� I will however keep what I thought, about what she though, about what he thought to myself�

RSS Feeds: Just when I thought spam mail did not distract enough of my attention comes RSS feeds. They allow me to dump even more information I will never possibly get to into my mailer or separate reader . And now I have the ability through del.icio.us and other similar vehicles to share the information I am not getting to with others – so they too can add to their distractions and feel guilty about the various biased viewpoints spilling into their feeder that they possibly don�t have the time to review either. RSS feeds taught me to understand the power of nurture and how we are taught to behave. I grew up on newspapers, so when they went digital it was somehow comforting to visit the New York Times, BBC and CNN sites and view their formats rather than simply sucking them dry through an RSS feed and dumping all that information into a nameless, generic reader as the new generation of Millennials is far more apt to do.

When is RSS useful to my generation? Seriously, it can be very useful if you cherry pick what you really want to follow and avoid the rest, rather than assuming, like the CIA, that if you simply collect everything that you are actually applying the appropriate thinking and analytics to actually make use of the information!

Jonathan Peizer is the Principal of Internaut Consulting supporting foundations, nonprofits, governments and socially responsible private sector initiatives. He is the former CIO/CTO and Director of the Open Society Institute’s Global Internet Program.

Read More

Book: The Dynamics of Technology for Social Change Now Available

on December 15, 2005
in Blog

Audience: The Dynamics of Technology for Social Change is written for practitioners trying to achieve social benefit using Information Technology and communications (ICT) in whatever context they operate. This includes nonprofits engaged in developing and implementing projects, philanthropies and social responsibility programs supporting these activities, researchers trying to understand the process, and the various government and private sector actors working with all the above to help deliver socially beneficial ICT to an end user population.

Focus: The book’s primary objective is to help people understand how to successfully design, implement, and evaluate ICT projects in a complicated landscape, by explaining the underlying principles that influence outcomes. The topics explored include organizational capacity, cross-sector partnerships, implementation, marketing, project evaluation, social return on investment and sustainability. Issues are addressed from the unique perspective of an implementer with both operational and programmatic experience rather than as a research scientist or academician. Although The Dynamics of Technology for Social Change is not written to prove how or if technology facilitates social benefit, examples abound from the author’s own experience that provide insight into how it does.

What makes the book unique is its focus on institutional as well as technology dynamics. It explains institutional behavior within and across sectors — and how it impacts the implementation objectives of any project. These dynamics, and the accompanying strategies to successfully negotiate them, are applicable to many initiatives meeting social objectives outside the realm of technology.

Find it and what others are saying about it here.

Jonathan Peizer is the Principal of Internaut Consulting supporting foundations, nonprofits, governments and socially responsible private sector initiatives. He is the former CIO/CTO and Director of the Open Society Institute’s Global Internet Program.

Read More