Inside NGO (Humentum)

Facilitation of Newly Merged Board 

Internaut Consulting was retained to facilitate and provide expertise for an internal discussion of the Association of PVO Financial Managers & Personnel Co-op as both boards met to define the strategy objectives of their newly merged organization, InsideNGO (now Humentum). InsideNGO was dedicated to strengthening operational teams and fostering leadership in the international non-profit sector. The facilitation was focused on cross-sector project collaboration, and developing feasible operating structures for a mix of sustainability and donor support.

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Carnegie Corporation

Facilitation of Libraries in Africa Program & ICT Education Proposal Evaluation

Internaut Consulting was retained to evaluate a number of capacity support proposals and international education and technology proposals for a couple of Carnegie Corporation program areas over a number of years.

Internaut Consulting was also retained to facilitate the Carnegie Corporation’s five year strategy objectives discussion for universities and libraries in Africa hosted by its International development program.


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eiFL Network

International Library Network Sustainability Strategy

eIFL.net is a not for profit organization that supports and advocates for the wide availability of electronic resources by library users in transitional and developing countries. Its core activities are negotiating affordable subscriptions on a multi-country consortial basis, supporting national library consortia and maintaining a global knowledge sharing and capacity building network in related areas, such as open access publishing, intellectual property rights, open source software for libraries and the creation of institutional repositories of local content. eiFL.net required sustainability strategy support to identify which of its activities had the most potential to support sustainability and how.

Deliverables:
Internaut Consulting was retained to advise the eiFL Network on a number of effective sustainability strategies in light of their current program offerings and opportunities that Internaut Consulting saw existed leveraging member and donor interest. A previously commissioned study provided a variety of solutions, many of which were highly impractical in the network’s financial, legal and operational state. The advice provided was more practical, as the network acknowledged, and focused on cultivating some obvious partnerships with projects that needed the content and local support the eiFL Network offered globally.


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iEARN-US

Board Strategy Facilitation

Internaut Consulting was retained to facilitate the iEARN-US Board Retreat, a two day review of current strategy, progress and goals, and a revamping of that strategy as it moved forward to meet new challenges.

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NPower

Board Strategy Facilitation

Internaut Consulting was retained to facilitate a discussion of long term strategy and tangible initiatives NPower National and individual NPower affiliates could pursue at its national board meeting. A related discussion of network strategy for the very different local NPower affiliates was also delivered post-meeting based on the conversations.

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John Templeton Foundation

ICT Strategy Development & Facilitation

The John Templeton Foundation serves as a philanthropic catalyst for research and discoveries relating to what scientists and philosophers call the “Big Questions”. The foundation required an internal technology strategy evaluation consisting of benchmarking its current status, evaluating its ICT staffing and assisting the new Director develop strategy.

Deliverables:
Internaut Consulting was retained to facilitate the Templeton Foundation IT strategy project meeting of all stakeholders to discuss what they currently liked about their technology implementation strategy, what they didn’t like and what they expected from it in order to build consensus around overall approach and priority definition. This was a precursor the step, a more comprehensive effort to benchmark the foundation’s technology efforts against other foundations and third party entities, assess its strengths and weaknesses and make appropriate recommendations.

Through a series of user interviews, survey, and facilitation Internaut Consulting benchmarked the foundation’s efforts in about 20 areas against those of other foundations of similar size and scope. It identified where the foundation exceeded, satisfied or was wanting in its ICT efforts. Internaut Consulting then reviewed current IT trends, explained them and developed a proposed integrated ICT strategy for the foundation going forward. This resulted in the hiring of an internal ICT director and most of the strategy recommendations being adopted. Internaut Consulting was then recalled to assist the new director in developing an operational plan and prioritizing initiatives to carry out the new strategy.


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New York Foundation for the Arts

Online Presence and Revenue Channel Strategy

The New York Foundation for the Arts required an overhaul of its online presence to replace its difficult to navigate, buggy and information heavy website. The site was basically a hierarchical information broadcasting tool with limited interactivity and social networking capacity. The website made it difficult for users to find the rich resources NYFA offered.

NYFA also needed to increase its sustainability based on it’s offerings. NYFA also required help integrating its many databases around its online presence and support defining new products and services that would attract constituencies while not alienating them. It needed to maintain its free content offerings in addition to maintaining the standards of its well regarded training and fellowship initiatives. Finally, NYFA needed to extend its brand both domestically and internationally to include international cultural exchanges.

Deliverables:
Internaut Consulting was retained to work with NYFA as its advocate in conjunction with its branding strategy and web development vendor. Internaut consulting assisted in collecting user requirements, participated in hiring its new CIO and assisted NYFA’s new CIO navigate the systems life cycle of a large technology overhaul and software development project. It also assisted in defining its new and modified revenue channels based on NYFA’s user demographics and current product/service offerings. It helped extend NYFA’s domestic brand to an international audience by defining the system and management requirements needed to support it.

Internaut Consulting was also retained to provided specialized IT career Coaching for the CIO of NYFA as part of a broader organization-wide career coaching assignment led by by Meryl Moritz Resources to better define organizational goals and collaboration among staff.


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